Reviews of Mark of the Unicorn (MOTU) 896HD FireWire Audio Interface (Macintosh and Windows)
Feature: Many different ways in and out of the computer here. The mixing software that came supplied with it does not work in Win2K. MOTU seems very Mac oriented only.
Quality: Just over a year old and the thing's kaput. First I lost a mic pre, then I lost my AES output, then it would take up to 4 hours and lots of finger crossing to get it to boot. Now it's not recognized by the Firewire controller (which test good with other devices) in my computer any more.
Value: Yeah, great value if you use it right away and then resell it before it breaks.
Desirability: It's got lots of lights and sexy gold inputs, but it's basically an ugly box.
Sound: The mic pres in this thing sound like Mackie, but a little bit smaller. One mic pre failed within a year. The best way in and out of this box is through AES. That is, if you can get it working. But why buy this thing if you are going to bypass the internal A/D's?
Support: Forget the words "Customer Support" with this company. You will never get through to anyone with a clue on the phone. My e-mails took three weeks to respond to and when I finally did get an answer it was so condescending ("...is the firewire card installed in your computer? Is it powering up?!?!#@").
Overall: I'm looking at the competition from now on.
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